Privacy Policy
Effective date: October 10, 2026

Top Rated Contractors Online (“we,” “us,” “our”) is operated by Dwhalez LLC, a Wyoming limited liability company, 1309 Coffeen Ave STE 1200, Sheridan, WY 82801. We are an independent referral service that connects homeowners with local independent contractors. We are not a contractor. This policy explains how we handle your information.

1. Information We Collect
   When you submit a request through one of our ads (for example, a Facebook or Instagram lead form), call us, or contact us, we may collect: your name, phone number, email address, ZIP code or city, the type of project you need, and any details you provide. We also collect limited technical data such as device, browser, and pages visited through cookies and advertising pixels.
2. How We Use Your Information
   We use your information to respond to your request, connect you with independent contractors who can provide an estimate, contact you about your request by phone, text, or email, improve our services and advertising, and comply with legal obligations.
3. How We Share Your Information
   We share your request details with independent local contractors and service providers so they can contact you with estimates. We also use service providers that help us operate (for example, hosting, communication, and analytics tools). We do not sell your information for any purpose other than connecting you with contractors for your request.
4. Mobile and SMS Information
   If you consent to receive text messages, we use your mobile number only to communicate with you about your request. Mobile opt-in data and text messaging consent are not shared with third parties or affiliates for their marketing purposes. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out or HELP for help. Consent to receive texts is not a condition of purchase.
5. Cookies and Advertising Technologies
   We use cookies and similar technologies, including the Meta Pixel and Google advertising and analytics tools, to measure ad performance and show relevant ads. You can control cookies through your browser settings and manage ad preferences through your Meta and Google account settings.
6. Data Retention
   We keep your information only as long as needed for the purposes above or as required by law, then delete or anonymize it.
7. Your Choices and Rights
   You may ask us to access, correct, or delete your information, or to stop contacting you, by emailing info@dwhalez.com. Residents of some states, including California, may have additional rights under state privacy laws, and we will honor valid requests as required by law.
8. Children’s Privacy
   Our services are intended for adults. We do not knowingly collect information from anyone under 18.
9. Security
   We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
10. Changes to This Policy
    We may update this policy from time to time. The effective date above shows the latest version.
11. Contact Us
    Top Rated Contractors Online, operated by Dwhalez LLC
    1309 Coffeen Ave STE 1200, Sheridan, WY 82801
    Email: info@dwhalez.com | Phone: (307) 303-3115